PRIVACY POLICY

Introduction

Quick Collect Inc. ("Quick Collect", "we", "us", or "our") is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with applicable privacy laws.

1. Scope of this Privacy Policy

This Privacy Policy applies to:

  • All users of our website, mobile app, and services
  • Any personal data collected through our digital or physical channels
  • All services and transactions provided by Quick Collect
  • Any personal data collected through our digital or physical channels
2. What Personal Information We Collect

We may collect and process the following categories of personal data:

Identifying Information

  • Full legal name
  • Date of birth
  • Gender
  • Nationality

Contact Information

  • Email address
  • Telephone number
  • Residential or mailing address

Verification and Financial Information

  • Government-issued ID (e.g., passport or driver’s license)
  • Tax or social insurance numbers
  • Bank account details
  • Payment card details
  • Financial transaction history

Account and Usage Data

  • Username and password
  • Device and browser information
  • IP address, cookies, and location data
  • Interaction with our services

Third-Party Data

If you provide personal data about others, you must ensure you have their consent.

3. How We Collect Your Information

We collect personal data in various ways, including:

  • When you create an account or transact with us
  • When you fill out forms on our website or app
  • Through communications
  • Automatically, via cookies and analytics tools
  • From publicly available sources and third parties
4. Why We Collect and Use Your Information

We use your data to:

  • Provide and manage services
  • Verify identity
  • Communicate with you
  • Comply with legal obligations
  • Prevent fraud
  • Market (with consent)
  • Improve functionality
5. Legal Basis for Processing

Processing is based on:

  • Consent
  • Contract performance
  • Legal obligation
  • Legitimate interests
6. Data Retention and Deletion

We retain data:

  • As long as needed for purposes stated
  • To meet legal requirements

You may request deletion unless legally restricted

7. Direct Marketing and Your Choices

We may contact you via email, SMS, phone, or mail. Opt out anytime:

8. Cookies and Analytics

We use cookies to:

  • Enhance experience
  • Track performance
  • Deliver ads (with consent)

Manage preferences via browser or our site.

9. Data Sharing and Disclosure

We may share your data with:

  • Service providers
  • Regulatory bodies
  • Law enforcement
  • Fraud prevention agencies
  • Advisors
  • Business transfer parties
10. International Data Transfers

Data may be stored/processed internationally. Safeguards include:

  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Data processing agreements
11. Security of Your Information

We use security measures including:

  • Encryption
  • Access controls
  • Firewalls
  • Staff training

Report suspected compromise immediately.

12. Children’s Privacy

Our services are not for individuals under 18. Contact us if you believe a child has submitted data.

13. Your Rights

You may:

  • Access, correct, delete your data
  • Restrict/opt out of processing
  • Withdraw consent
  • File a complaint
14. Complaints and Dispute Resolution

Contact: privacy@quickcollects.com

  • Privacy Officer
  • Quick Collect Inc.
  • 3080 Yonge St, Suite 6060
  • Toronto, ON M4N 3N1
  • Phone: 1 (800) 902-7554
  • Email: privacy@quickcollects.com
15. Changes to This Policy

We may update this policy. Changes will be reflected with a new effective date and may include notice via email or website.